LEAL CUSTOMS CONSULTANCY

Top-quality and reliable services, right on time!

Customs Services (Import, Export and Consultancy), Logistic Storage Services and Inbound and Outbound Shipping Services

LEAL GÜMRÜK MÜŞAVİRLİĞİ LTD. ŞTİ.

Having carried on its business and exhibited its unique distinction by getting ahead of the curve since 1970, our company gained its corporate identity - Leal Gümrük Müşavirliği – in 1991; thus, becoming one of the industry leaders. Developing itself with an innovative and top-quality approach day by day, our company focuses on the customer satisfaction thanks to its team of certified specialists, i.e.: customer advisors, customs consultants and assistant customs consultants, and carries on a wide range of its services together with its solution partners.

Based in Istanbul, Leal Customs Consultancy expanded its network of services by opening branches and liaison offices in İzmit / Dilovası, İzmit / Derince, Istanbul T.H.Y. Outbuilding Yeşilköy and various zones in Turkey and achieved to be one of the industry leaders thanks to a comprehensive customer services policy with regard to services such as domestic and foreign trades, logistics, storage, transportation/shipping and supply chains by increasing its trading volume every day.

Holding a certification of ISO1002, ISO27001 and ISO9001 standards to deliver services in line with customer-oriented, modern and up-to-date quality standards, Leal Customs Consultancy provides prompt, updated and state-of-the-art services for its domestic and international clientele regarding constantly-changed and renewed legislations while delivering commitments and meeting expectations, and helping its clientele establish and develop new circles of trade thanks to its recommendations and instructions.

In rendering services, Leal Customs Consultancy is committed to keeping on the right side of the law and acting respectfully to the human and nature, and provides all of its personnel with professional and personal “up-to-date quality” development training workshops.

Achieving prompt and reliable results, aiming uniquely at the quality and high-class services, committing itself to the principles of honesty and offering straight and clear solutions for its wide portfolio of customers, Leal Customs Consultancy raises the “quality” bar by further expanding its services network, thanks to an understanding of distinctive services and an active teamwork.

OUR COMPANY PROFILE

Müşterilerimiz ile kuracağımız uzun süreli ilişkinin ancak karşılıklı güven ortamında oluşabileceğini düşünüyoruz. Bu nedenle tüm işlerimizde dürüstlük ve şeffaflığı ana politikamız olarak benimsiyoruz.

Çalışanlarımızın müşterilerimize en iyi hizmeti sunabilmeleri için gerekli şartların sağlanmasının sorumluluğu ile hareket ediyoruz. Bu neden ile en büyük yatırımımızı çalışanlarımıza, onların gelişimlerine yapıyoruz.

Çevre bilinci ve sosyal sorumluluk anlayışı ve yasalara göre hareket ederek müşterilerimize yüksek standartlarda sürdürülebilir bir hizmet sunmak için birikim ve tecrübelerimizle birlikte çağdaş bilgi ve teknolojiyi değişim ve gelişim standartlarını sağlayarak çalışıyoruz.

OUR MISSION

To meet service requirements of our customers thanks to our staff with whom we have provided any training and technological support needs within an environment of trust and also to direct the market with a dynamic and solution-oriented understanding.

OUR VISION

To ensure that our customers achieve their target in a timely manner by offering them contemporary and modern services, and become a company that is always focused in producing growth-based knowledge and value and also a globally-national company that is the determinant of the market and contributes to the growth of the international trade.

OUR COMPANY PRINCIPLES

To do our business in compliance with rules stipulated by virtue of laws, bylaws, government orders, regulations, communiqués, and circulars,
To accept our mistakes and faults wisely and take precautions for the avoidance of such mistakes and faults,
To exhibit the best of our performance and conduct at all times,
To update and share our know-how for the maintenance and development of our profession and business,
To look after the interests of the society and environment at all times,
To achieve our customer’s satisfaction and contribute to the excellence of our staff,

OCCUPATIONAL HEALTH AND SAFETY POLICY

Purpose: To ensure that our employees work in a workplace where healthy and safety conditions are procured.

The policy relies on an Occupational Health and Safety Management System that avoids hazards and risks which may be posed at any phase before they happen as well as on the basic philosophy of this system “Continuous Improvement”. Our “from bottom to top” activities for the future planning and implementation of logistic services we offer are built on such an understanding.

Our staff are our greatest asset. We ensure that they can gain competence and we also encourage them to be voluntary participants.

We, Leal Customs Consultancy, mainly aim to be the leader of the industry with international standards thanks to its top-level know-how and experience and inclination to adopt innovations within a secure organizational structure by focusing on being punctual and free of mistakes, and becoming a socially and environmentally responsible organization.

HUMAN RESOURCES

To possess manpower of employees who are open to innovations and changes, aim to improve and better themselves and their jobs and believe that success is not a coincidence.

At Leal Customs Consultancy, our primary purpose is:

To grow with a team of employers who are sincere, participant and open for improvement,
To ensure that our employees can maximize their potentials,
To render a training and development process sustained,
To improve the team spirit, reinforce the personal and team performance with the corporate performance and train the future managers of our company and market,
To improve the satisfaction of our employees who are our internal customers

INFORMATION SECURITY POLICY

To maintain the confidentiality and integrity of data belonging to our customers
To take physical and logical safety precautions in accordance with the value of the available data
To take necessary measures to check the access to data, and to prevent unauthorized access
To take security requirements into consideration while developing the software
To protect data assets against viruses and similar cyber attacks
To develop a process for responding to data security incidents
To provide information security workshops to and increase the awareness of its staff